Sustainability in Action
Generative AI HR Chatbot: EZY
Improving Quality of Life for People

EZY provides employees with access to information 24 hours a day across multiple dimensions, including:
- HR AI Assistant Responds to general inquiries regarding company policies as well as personal and individualized employee information.
- Career Assistant Supports the development of individual development plans and career pathways.
- Ask HR Assistant Addresses frequently asked employee questions, such as employee benefits, medical coverage, remaining leave balances, training programs and course registration, provident fund information, and the use of various applications.
- HR Onboarding Assistant Assists supervisors in welcoming and guiding new employees through work processes, enabling new hires to adapt smoothly to the organization.
- HR Insight Assistant Provides data-driven insights to the human resources team and executives to support informed decision-making.