Target

2030
million hours
of education and training support for employees.

Performance

2025
million hours
of education and training support for employees.

Digital transformation is changing how businesses operate and create value across all processes. New technologies can improve efficiency, reduce resource use, and strengthen competitiveness. However, they also require organizations to adapt quickly in order to stay relevant. Without appropriate management, these changes may give rise to concerns in areas such as job security and equitable access to opportunities, which could ultimately affect employee workplace happiness.

As a large global organization with more than 100,000 employees worldwide, CPF recognizes the potential impacts arising from technological transformation and adoption. To manage these impacts, the Company takes a proactive approach by designing more agile organizational structures and work processes, planning its workforce based on future business needs, and developing skills that support both business growth and employees’ career progression at all levels. At the same time, CPF is committed to creating a safe, inclusive, and open workplace that encourages constructive participation and respects human rights, so employees can grow sustainably alongside the organization.

Management Approach

CPF is advancing its HR management through five strategies to become a “Bionic Organization,” balancing people, technology, and data capabilities, as follows: